Get in touch

We answer in a day.

No chatbots, no ticketing maze. A small team of humans reads every message. Pick the inbox that fits, or just email us, we’ll forward it.

General

hello@remembr.co

Books, orders, account questions, or anything we should know. Usually replied within a day.

Email us

Support

help@remembr.co

Damaged book on arrival, a swap before printing, refunds. We’ll make it right.

Email us

Partners

partners@remembr.co

Gift programs, retail, brand collaborations and corporate keepsakes.

Email us

Where to find us

We’re a small, distributed team. There’s no walk-in front desk, but we read every email. Books are printed and shipped through Gelato, our print-on-demand partner, so your book is made close to you rather than in one central facility.

Reply times

Most emails get a reply within 1 business day.
Damaged-on-arrival reports are prioritized and usually answered the same day.
We’re closed Saturdays and Sundays, but watching for emergencies.

Social

We’re quietly on Instagram for behind-the-press shots and X for shipping updates. DMs open, replies slower than email.

Skip the email

Reserve your spot first.

Most questions get answered the moment you see the preview of your first book. $1 holds the spot.

Read the FAQ