Things people ask.
The questions people keep asking, with honest answers. Still curious? Ask us.
Browser books
Can I make a photo book in my browser?
The browser builder is in development. It can generate local book previews, but public access, account saves and print ordering are not available yet. See how the browser builder works.
Which photo formats does the browser builder accept?
JPEG, HEIC/HEIF, PNG and WebP. You can select individual photos or a folder. Unsupported or unreadable files are skipped.
Does the local preview choose the best photos?
No. It arranges the photos you select. Automatic photo selection and face-aware processing are part of the online browser rollout.
Are local preview photos uploaded?
The development preview processes your selected photos in your browser and does not upload them to your account. Refreshing clears the preview. The account-based builder uses a separate upload flow; this local-preview behavior does not describe that service.
The basics
What is remembr, really?
An app that quietly turns the photos already on your phone into a real printed book and sends it to your door. Buy a single book whenever you want one, or subscribe and have one arrive on a schedule. No editing, no logging in, no homework.
How often do books ship?
As often as you like. Monthly, quarterly, yearly, or only when you ask for one. You pick the rhythm in the app and you can change it whenever.
How many pages in a book?
A book starts at 40 pages. You can make it longer when you have the photos for it. We never pad a book to fill a page count.
Photos & privacy
How do you pick the photos?
We score every photo for sharpness, smiles, framing, exposure, and whether it’s a duplicate or a screenshot. The keepers float to the top. You can swap any of them in the preview.
Where do my photos go?
Most stay on your phone. We score every photo on-device. A small shortlist of likely keepers gets sent through our backend to our AI partner (Anthropic) to fine-tune the order, layout and captions, then the finished, laid-out PDF goes to our print partner (Gelato). You’re asked to agree to that step before your first book, and there’s no way to make a book without it. Read the details on privacy.
Can I keep people out of the book?
Yes. Tap a face in the preview once, choose “skip in books,” and they’re left out of this book and all future ones.
What about NSFW photos?
Our scoring is conservative, anything ambiguous gets skipped by default. The preview is your last word.
Designing & previews
Do I have to design anything?
No. We pick the photos, lay them out, design the cover and add a one-line caption. Most people just hit ship. If you do want to take over, the editor is free for everyone.
Can I preview the book before it prints?
Yes, a few days before each book prints, we send a preview. Tap “looks great” or swap any photo. Don’t reply? It ships on schedule.
Can I change the cover?
Yes. Tap the cover in the preview and pick from your shortlist of 10 candidates, or use any photo in the book.
Billing & shipping
When am I charged?
A single book is charged when you order it. A subscription renews automatically at the price shown, each billing period, until you cancel. Billing runs through Stripe, not the App Store.
Can I cancel anytime?
Of course. Profile → Subscription in the app, then cancel, nothing else is billed from then on. Billing is through Stripe, not the App Store, so it won’t be in your iPhone subscription settings. See support.
Do you ship internationally?
What if the book arrives damaged?
Email us a photo and we’ll send a new one in 7 days, free. Always.
Gifts & sharing
Can I gift remembr?
Yes, flat-price packs of 1 or 4 books, with no auto-renewal. See gifting.
Can a couple share one subscription?
Yes. Two phones can feed one book. The keepers come from both libraries.
Still wondering?
Ask us anything.
A real person answers, usually within a day. We don’t use chatbots and we don’t outsource support.